DCC Proposes CSS Business Continuity & Disaster Recovery Test

Smart DCC has announced plans to undertake its 2026 Central Switching Service (CSS) Business Continuity & Disaster Recovery (BCDR) exercise within the live production environment, as part of its annual code-mandated testing programme.

The purpose of the exercise is to validate that systems, processes and recovery arrangements will operate effectively in the event of a genuine service disruption. DCC advises that testing within the live environment provides the most realistic assessment of operational resilience.

To support the testing, DCC is proposing that the CSS service is temporarily taken offline while switching to disaster recovery infrastructure and subsequently returning to normal operations. This approach is intended to minimise risks to system data and maintain service integrity throughout the exercise. DCC has confirmed that additional safeguards, including secure backups and pre-test validation checks, will be in place. The proposed approach was successfully trialled in a pre-production environment under operational load.

Proposed Test Dates

Two change windows of up to four hours are being requested between 09:00 and 13:00, with actual downtime expected to be less than 1.5 hours during each event:

  • 25 October 2026 – Switch to and operate from disaster recovery infrastructure.

  • 15 November 2026 – Return services to normal operational infrastructure.

Industry Engagement Session

DCC will host an industry engagement session to explain the testing approach and provide stakeholders with an opportunity to ask questions and raise any concerns.

Date: 15 September 2026
Time: 15:00 to 16:00

Organisations wishing to attend should register their interest by emailing bcdrteam@smartdcc.co.uk by close of business on 1 September 2026.

REC Portal Relaunch

The Retail Energy Code Company (RECCo) is progressing the relaunch of the REC Portal, a key digital platform used by industry participants to access Retail Energy Code documentation, services, change management information, consultations, and stakeholder engagement materials. The relaunch is intended to modernise the user experience, improve accessibility, and create a more intuitive platform that better supports market participants in carrying out their REC-related activities. 
 
The new portal is being developed with direct stakeholder involvement. RECCo has invited users to test the platform ahead of launch using real-life business scenarios, enabling feedback to be incorporated before full deployment. This approach is designed to ensure that the final solution reflects user needs and delivers practical improvements to day-to-day interactions with REC services. 
Key expected benefits include:
  • Improved navigation and usability – making it easier to locate code documents, consultations, release information, forms, and guidance.
  • Enhanced stakeholder experience – providing a modern interface that supports more efficient engagement with REC processes and information.
  • Greater accessibility of industry information – helping parties access updates, bulletins, governance materials, and programme information more effectively. 
  • Support for future market developments – creating a scalable platform capable of supporting evolving REC services and regulatory initiatives.
For organisations operating within the retail energy market, the relaunch represents an opportunity to shape the future user experience while preparing for a more streamlined and efficient method of accessing REC resources and participating in industry governance activities. Stakeholder testing and feedback are therefore critical to ensuring the new portal delivers tangible operational benefits across the sector. 
 
 

Neutral Current Diversion Demonstration – A Safety Reminder for AMO Members

AMO members may find the recent Neutral Current Diversion Demonstration  a valuable reminder of the risks associated with diverted neutral currents and broken PEN (Protective Earth and Neutral) conductors within PME networks. The demonstration uses a practical test rig to show how electrical current can continue to flow through unintended paths when a neutral conductor is compromised, creating potentially dangerous situations for both operatives and consumers. 

The video illustrates how neighbouring properties can become electrically connected through shared metallic services and bonding arrangements. When a service neutral is interrupted, current may seek alternative return paths through gas pipes, water pipes and other metallic infrastructure, resulting in what is known as Neutral Current Diversion (NCD). The demonstration highlights that a property may continue to appear energised even when a neutral connection has been broken, potentially giving a false impression that the installation is safe to work on.

For metering professionals, the key message is that traditional isolation and proving procedures may not always identify the presence of diverted neutral currents. The demonstration reinforces the importance of following established safety processes, understanding the characteristics of PME systems, and remaining alert to circumstances where current may be flowing through extraneous conductive parts.

The wider industry continues to highlight NCD as an important safety issue. Research coordinated through industry bodies has shown that when a PEN conductor is lost or deteriorates, current can be diverted through shared metallic services, creating risks including overheating of bonding conductors, damage to equipment, elevated touch voltages, and in extreme circumstances fire or explosion.

The demonstration is particularly relevant to AMO members undertaking meter exchanges, service alterations, investigations and other work at customers’ premises. It provides a visual explanation of why operatives should never assume that disconnected conductors are free from current and why robust testing procedures remain critical when working on or around electrical installations.

Key Takeaways for AMO Members

  • Neutral Current Diversion can occur when a PEN conductor is broken or compromised. 
  • Current may continue to flow through gas pipes, water pipes and other metallic pathways. 
  • A property can remain energised through alternative current paths even when the intended neutral connection has been disconnected. 
  • Operatives should remain vigilant and follow approved testing and isolation procedures at all times.
  • Understanding the risks associated with PME systems and broken PEN conductors is essential for protecting both field staff and consumers. 

AMO encourages members to watch the demonstration and share the key learning points with operational teams through safety briefings, toolbox talks and wider awareness initiatives. While Neutral Current Diversion (NCD) has traditionally been associated with metering activities, the risks are increasingly relevant across the installation and maintenance of low-carbon technologies, including electric vehicle charge points, solar PV systems, heat pumps and battery storage solutions. The video provides an important reminder that understanding and recognising NCD hazards can help prevent serious incidents, support safer working practices and raise awareness across the wider energy and low-carbon sectors—not just within metering.

Video: Neutral Current Diversion Demonstration

Warm Homes Skills Programme (DESNZ)

The Department for Energy Security and Net Zero (DESNZ) has published the successful projects for the Warm Homes Skills Programme, a key initiative to strengthen workforce capability across the UK’s retrofit and energy efficiency sector and support the delivery of lower energy bills.

Running until July 2026, the programme will deliver up to 9,000 subsidised training opportunities for installers and retrofit professionals. It aims to address critical skills shortages that have limited the pace and quality of retrofit delivery, while creating clearer pathways into the sector for new entrants and opportunities for upskilling existing professionals.

In Phase 1, up to £8 million has been awarded to a range of training providers across England through a competitive process. These organisations include further education colleges, private training providers and industry-led bodies, delivering accredited courses aligned to national standards via a mix of classroom-based and online learning.

The funded training focuses on four core areas that reflect key gaps within the retrofit supply chain. These include retrofit assessment and coordination to support compliance with industry standards; fabric insulation and solar panel installation to improve building performance; entry-level awareness courses to encourage new entrants into the sector; and specialist training for professionals working on non-domestic buildings.

Overall, the programme represents a targeted investment in developing a skilled and competent workforce capable of delivering high-quality retrofit at scale. By increasing supply chain capacity and improving delivery standards, it is expected to support the wider rollout of energy efficiency measures, contributing to reduced energy consumption, lower household energy bills, and progress towards the UK’s net zero ambitions.

Warm Home Discount (Scotland) Regulations 2026

The Department for Energy Security and Net Zero (DESNZ) has introduced the Warm Home Discount (Scotland) Regulations 2026, which came into force on 1 May 2026 and will run until 31 March 2031. ome Discount Scheme in Scotland, a key government policy aimed at reducing fuel poverty by requiring licensed energy suppliers to provide financial support to vulnerable households. 

Under the scheme, larger energy suppliers (those with more than 1,000 domestic customers) are mandated to participate, while smaller suppliers may opt in voluntarily. 

Participating suppliers must deliver annual support to eligible households, including a £150 rebate applied directly to energy bills for qualifying domestic electricity and gas customers. 

The scheme maintains a dual approach to eligibility through:

  • A core group, typically identified via data matching for automatic rebates; and
  • A broader group, where eligible low‑income households may apply via their supplier. 

Overall, the continuation of the scheme provides long-term certainty for suppliers and consumers, while reinforcing government efforts to support households most at risk of fuel poverty in Scotland through targeted bill reductions. 

 

Ofgem Launches Statutory Consultation on Harmonised Prioritisation Process for Industry Codes

20 November 2025 – Ofgem has opened a statutory consultation under the Energy Act 2023 to establish a harmonised prioritisation process for modifications across all energy industry codes. This initiative marks a significant step in the ongoing energy code reform programme, aimed at improving governance and aligning code changes with strategic policy objectives.

The consultation seeks stakeholder feedback on proposals to standardise how code modifications are prioritised, ensuring consistency and transparency across the sector. Ofgem’s approach is designed to support the introduction of the Strategic Direction Statement (SDS) and facilitate the transition to reformed governance arrangements.

Key Elements of the Proposal

The consultation focuses on four core policy areas:

  • Prioritisation Process – A unified framework for ranking code modifications.
  • Criteria and Categories – Clear definitions for assessing urgency and impact.
  • Governance – Oversight mechanisms to ensure fair and efficient decision-making.
  • Implementation – Transitional arrangements using powers granted under the Energy Act 2023.

Accompanying the consultation are detailed guidance documents and proposed code text changes (Annexes B–L), along with a notice outlining the legal basis for these reforms.

Why It Matters

Industry codes govern critical aspects of the UK energy system, from market operations to infrastructure development. With increasing complexity and a growing number of modification proposals, a harmonised prioritisation process is seen as essential to manage resources effectively and deliver strategic outcomes, including the transition to a low-carbon economy.

Who Should Respond

Ofgem is inviting responses from:

  • Code administrators and parties
  • Central system delivery bodies
  • Consumer groups
  • Other stakeholders and the public

Responses must be submitted by 12 January 2026 via email to industrycodes@ofgem.gov.uk.

The consultation covers all designated codes and qualifying documents, including:

  • Balancing and Settlement Code (BSC)
  • Connection and Use of System Code (CUSC)
  • Grid Code
  • Distribution Code & DCUSA
  • Retail Energy Code (REC)
  • Smart Energy Code (SEC)
  • Uniform Network Code (UNC)
  • System Operator Transmission Owner Code (STC)
  • Security and Quality of Supply Standard (SQSS). [ofgem.gov.uk]

Next Steps

Following the consultation, Ofgem will review feedback and publish a decision on implementation. Non-confidential responses will be made publicly available to ensure transparency.

For full details and access to consultation documents, visit Ofgem’s official page. [ofgem.gov.uk]

 

New Feature: Filterable Spreadsheet Introduced in CoMCoP Version 3.1

The Consolidated Metering Code of Practice (CoMCoP) sets out the technical and operational standards for metering across the energy industry. It ensures consistency, compliance, and accuracy in metering processes, supporting reliable data for settlement and billing.

The REC code manger has released the latest Consolidated Metering Code of Practice (CoMCoP) Version 3.1, which introduces a significant enhancement for users: a filterable spreadsheet designed to make navigation and data analysis easier than ever.

As part of this update, both the code document and the filterable Excel version of CoMCoP v3.1 are now available within the Operational Documents section of the REC Portal. This improvement aims to streamline access to key information and support operational efficiency across the industry.

Where to Find the Documents

You can access the latest resources through the following sections on the REC Portal:

For reference, previous versions of CoMCoP remain available in the Digital section of the REC Portal under:

  • Consolidated Metering Code of Practice (CoMCoP)

The filterable spreadsheet is designed to help users quickly locate relevant sections, apply custom views, and simplify compliance checks.

 

AMO Electricity Metering Forum Returns to London – 25 November 2025

On Tuesday 25 November 2025, the Association of Meter Operators (AMO) will host its next Electricity Metering Forum (EMF) in London. Chaired by Richard Hill, the EMF provides a collaborative space for AMO members to explore key developments, share insights, and raise challenges across electricity metering.

This forum promises to be an engaging and informative event, covering a wide range of topics that matter to everyone working in metering and energy operations. Among the highlights:

  • Clarifications on Import/Export MOA charging
  • A new process for providing updates during fault resolutions
  • The latest on Market-wide Half Hourly Settlement (MHHS)

Practical sessions will also focus on:

  • Exposed conductors and best practice guidance
  • Operational considerations for contactors and communal RTS
  • Safety and standards, including PPE and workwear requirements
  • Updates on HAN testing (ALTHAN) and short-term utility meter protection (STUMP)

This is a great opportunity to stay informed, share experiences, and connect with others in the industry.

We appreciate your understanding regarding the venue change and look forward to welcoming you at:

etc.venues, 8 Fenchurch Place, London

For questions or further details, please get in touch. We’re excited to host what promises to be a valuable and collaborative session.

Supplier Seat Vacancy on REC Metering Expert Panel – Nominations Open

The REC Metering Expert Panel (RECMEP), a key sub-committee under the Retail Energy Code (REC), is inviting nominations to fill a recently vacated Supplier seat.

RECMEP plays a vital role in shaping metering arrangements across the energy industry. Its responsibilities include:

  • Reviewing and voting on metering-related change proposals
  • Maintaining Category 3 operational products
  • Addressing industry-wide metering issues

With the Supplier seat now vacant, the Code Manager has issued a call for nominations. This is an opportunity for suppliers to actively contribute to the governance and development of metering standards that impact the entire market.

Non Half-Hourly Meter Technical Details (MTD) Following Reverse Migration from Advanced Market Segment

REC Issues Group, 14/11/2025. addressed the challenge of converting Meter Technical Details (MTDs) from the D0268 data flow when a metering point reverts to Non-Half Hourly (NHH) status after previously operating in the MHHS Segment. This scenario arises during market migrations and requires clear guidance to ensure accurate data handling and settlement.

Development of REC Guidance: The group agreed that new REC guidance will be developed to support parties in correctly populating NHH market messages, specifically D0149 (‘Notification of Mapping Details’), D0150 (‘Traditional Meter Technical Details’), and D0313 (‘Auxiliary Meter Technical Details’).

Communication Mechanism: The use of the D0142 data flow was suggested as an effective method for communicating the downgrade from Advanced to NHH arrangements to the Meter Operator Agent (MOA).

Settlement Risks: Risks to settlement were identified, particularly if the incoming MOA is unable to interrogate the meter and obtain necessary technical details. This could impact the accuracy of settlement and data integrity.

Stakeholder Feedback: Feedback from stakeholders was actively sought and will be incorporated into the updated guidance to ensure practical applicability and address real-world scenarios.

Next Steps:

  • Finalise and publish updated guidance reflecting stakeholder input.
  • Monitor implementation and address any further issues arising from the migration process.