Gas Safety Week returns this September with a clear and important message: “Take No Chances.” The annual national campaign, led by Gas Safe Register, brings together organisations across the energy, housing, utilities and safety sectors to promote gas safety awareness and help protect consumers from avoidable risks associated with unsafe gas appliances.

The campaign serves as a reminder that gas safety is a shared responsibility. Whether you are a homeowner, landlord, housing provider, engineer, metering professional or energy supplier, everyone has a role to play in helping keep homes and communities safe. This year’s theme encourages consumers not to ignore warning signs, to act promptly when concerns arise, and to ensure that gas work is always carried out by appropriately qualified and registered professionals.

For the UK’s metering sector, safety remains at the heart of every customer interaction. Meter operators, metering technicians and field engineers regularly enter customers’ homes and businesses, placing them in a unique position to identify potential safety concerns and reinforce important gas safety messages. While metering professionals are not responsible for servicing gas appliances, they contribute significantly to the industry’s broader commitment to consumer safety through vigilance, reporting processes and engagement with customers.

Unsafe or poorly maintained gas appliances can lead to gas leaks, fires, explosions and carbon monoxide poisoning. Carbon monoxide remains particularly dangerous because it cannot be seen, smelt or tasted, making consumer awareness and preventative action essential. Previous Gas Safety Week campaigns have consistently emphasised the importance of regular appliance servicing, the use of qualified Gas Safe registered engineers, and the installation and testing of carbon monoxide alarms. 

Gas Safety Week also provides an opportunity for organisations across the energy sector to demonstrate their commitment to public safety. The campaign toolkit contains a range of resources, including social media content, articles, graphics and awareness materials that organisations can use to engage customers and employees throughout the week. Supporters are encouraged to share safety messages, raise awareness of common hazards and help ensure that consumers know where to seek trusted advice. 

The Association of Meter Operators (AMO) is proud to support initiatives that promote safe working practices and protect consumers. As the energy sector continues to evolve through smart metering, digitalisation and the transition to a lower-carbon future, maintaining a strong safety culture remains paramount. Gas Safety Week provides a valuable opportunity to reinforce this commitment and encourage continued collaboration across the industry.

AMO encourages members to support Gas Safety Week 2026 by sharing campaign materials, discussing gas safety with customers where appropriate, and helping to promote the simple but vital message: Take No Chances. 

For further information and campaign resources, visit the official Gas Safety Week website and download the free supporter toolkit.

Key Messages

• Gas Safety Week 2026 runs from 14 to 20 September 2026. 
• The 2026 campaign theme is “Take No Chances.”
• Always use a suitably qualified Gas Safe registered engineer for gas work. 
• Ensure gas appliances are regularly maintained and safety checked.
• Install and regularly test carbon monoxide alarms.
• Never ignore signs that a gas appliance may be unsafe.

AMO members may find the recent Neutral Current Diversion Demonstration  a valuable reminder of the risks associated with diverted neutral currents and broken PEN (Protective Earth and Neutral) conductors within PME networks. The demonstration uses a practical test rig to show how electrical current can continue to flow through unintended paths when a neutral conductor is compromised, creating potentially dangerous situations for both operatives and consumers. 

The Association of Meter Operators (AMO) and the Energy Networks Association (ENA) have joined forces to launch the inaugural AMO/ENA Bilateral Working Group, a new collaborative forum designed to strengthen ties between meter operators and network operators across Great Britain.

The Working Group aims to foster open dialogue, address shared industry challenges, and promote best practices, with a strong focus on enhancing coordination and communication between all parties involved in energy metering and network operations. The initiative also welcomes participation from other relevant bodies, to ensure a broad range of expertise and perspectives are represented.

Key Objectives

The AMO/ENA Bilateral Working Group is committed to:

• Identifying and addressing common issues related to service points.
• Sharing and promoting industry best practices.
• Enhancing communication and coordination between meter and network operators.
• Supporting the development of consistent and efficient industry processes. 

Meetings will be held twice a year, alternating hosts between AMO and ENA, and co-chaired by representatives from both organisations. 

Inaugural Meeting Agenda Highlights

The first meeting, held at Talan, London, brings together industry leaders to discuss a range of critical topics, including:

• Service point best practice
• Fuse management
• Tails (25mm uprating and 16mm reduction)
• Meter relocation
• STIRG Document 
• Asset condition reporting
• Continuous improvement and methodology 
• Minor interventions
• Neutral current diversions
• Testing & best practice 
• Emerging DNO policies 

The group is dedicated to continuous improvement, with annual reviews of its Terms of Reference to ensure evolving priorities and operational needs are addressed.

Get Involved

The AMO/ENA Bilateral Working Group encourages participation from all member organisations and welcomes additional stakeholders or subject matter experts by mutual agreement. For more information or to express interest in future meetings, please contact the AMO Secretariat at AMO@gemserv.com.