The Retail Energy Code Company (RECCo) is progressing the relaunch of the REC Portal, a key digital platform used by industry participants to access Retail Energy Code documentation, services, change management information, consultations, and stakeholder engagement materials. The relaunch is intended to modernise the user experience, improve accessibility, and create a more intuitive platform that better supports market participants in carrying out their REC-related activities.
The new portal is being developed with direct stakeholder involvement. RECCo has invited users to test the platform ahead of launch using real-life business scenarios, enabling feedback to be incorporated before full deployment. This approach is designed to ensure that the final solution reflects user needs and delivers practical improvements to day-to-day interactions with REC services.
Key expected benefits include:
- Improved navigation and usability – making it easier to locate code documents, consultations, release information, forms, and guidance.
- Enhanced stakeholder experience – providing a modern interface that supports more efficient engagement with REC processes and information.
- Greater accessibility of industry information – helping parties access updates, bulletins, governance materials, and programme information more effectively.
- Support for future market developments – creating a scalable platform capable of supporting evolving REC services and regulatory initiatives.
For organisations operating within the retail energy market, the relaunch represents an opportunity to shape the future user experience while preparing for a more streamlined and efficient method of accessing REC resources and participating in industry governance activities. Stakeholder testing and feedback are therefore critical to ensuring the new portal delivers tangible operational benefits across the sector.