News & Events

Blog ; Energy Plunges Bring Benefits and Challenges for Consumers in Great Britain

Consumers across Great Britain have once again found themselves in a fortunate position as energy prices plunged into the negatives over the weekend. Thanks to a combination of high winds and low temperatures, there was a surplus of energy, resulting in electricity prices dropping below zero. And it seems like déjà vu as tonight, following earlier storms in the week, we’re in for another round of negative prices.

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Update on Ofgem’s Market Compliance Review into Involuntary Prepayment Meter Practices

Last year, Ofgem initiated a comprehensive Market Compliance Review (MCR) aimed at addressing the issue of involuntary prepayment meter practices within the energy sector. The primary focus of this review was to prevent the wrongful installations of involuntary prepayment meters, ensuring fair treatment for energy consumers across the board.

In a significant development, new regulations were introduced in November 2023, integrated into the standard gas and electricity licences. These regulations are binding for all energy suppliers, mandating strict adherence to prescribed guidelines and practices.

As part of the review process, energy suppliers unanimously agreed to halt involuntary installations and remote switches. Furthermore, they have actively collaborated with Ofgem throughout the review, undertaking proactive assessments of customers who had prepayment meters installed without their consent. This evaluation spanned the period from January 1, 2022, to January 31, 2023, with the objective of identifying individuals eligible for compensation.

Initial data provided by energy suppliers indicate that 1,502 affected customers have already received compensation, totalling £342,450. Additionally, suppliers are in the process of preparing further compensatory payments, amounting to approximately £200,000, which will benefit an additional 1,000 customers.

Compensation for involuntary installation of prepayment meters, 1 January 2022 to 31 January 2023 | Ofgem

New Members Welcome!

It’s that time of the year again – we’re diving headfirst into a fresh membership year here at AMO! 🌟

As we gear up for another incredible year of growth, collaboration, and networking, we want to extend a warm invitation to both our existing members and potential new members. 🚀

If you’re not already part of our association, now is the perfect time to join. Whether you’re a seasoned company or a new entrant in our industry, there’s a place for you here at AMO. Take advantage of this opportunity to connect with like-minded organisations, access valuable resources, and elevate your metering journey.

Ready to take the plunge? Contact amo@gemserv.com Team to learn more about membership benefits and sign up today!

AMO Membership Fees 2024-2025

🎉 Attention AMO Members! 🎉

We’re excited to announce that we’re kicking off a brand new membership year at AMO! 🌟 As we embark on this journey together, we want to express our heartfelt gratitude for your continued support and dedication to our community.

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