Safety and Welfare

Safety Moments

Gas and electricity are inherently dangerous and the AMO rightly takes health and safety very seriously.  We focus a significant amount of time on best practice discussions to ensure the safety of the operatives working on the metering equipment and the general public who may come in to contact with the metering equipment. All AMO meetings include a Safety Moment at the start, where our Members share their experiences and initiatives to keep everyone healthy. The topics range from safe technical procedures, to lone working, from seasonal travel considerations to protective equipment.

If  you have a Safety Moment you would like to share with us please send the details to

Mental health and welfare

The AMO has a strong emphasis on technical and on-the-job operative safety however, also understands the importance of mental welfare of those in the industry.

Each year, the AMO makes a charitable donation to a charity of our Members choice, with a focus on mental health support services.

Strategies and support networks are vital within an organisation to assist staff with dealing with stress, anxiety or other pressures that may affect home and work life. Below are some links to organisations that can provide support to individuals, and to companies developing wellbeing policies.


Help and support with energy bills

If you are concerned about your energy bills you can click below to access independent energy advice:

National Energy Action

Citizens Advice –  England, Scotland, Wales

Money Advice Service 

National Debtline

StepChange Debt Charity 

Ofgem – Help with bills guide

Energy UK  – Customer support – Help for Households



The AMO recognises the difficulties many have faced during the COVID-19 pandemic. Please see the below powerpoint which includes information and support services available to industry participants.

COVID-19 Download

The below link regarding social and community care in a residential setting may be of use to field operatives. There are other useful links within the PowerPoint Presentation above.

Guidance for social or community care and residential settings on COVID-19

For information on how the AMO is supporting its Members  during the pandemic, please visit our COVID-19 page.