RECCo Launches Annual Rating Initiative for Metering Agents

The RECCo Performance Assurance team has announced the development of an Annual Rating Initiative designed to introduce a transparent, fair, and constructive peer comparison system for Metering Agents, including MEMs, MAMs, MOAs, EMOs, and AMIs. This new framework builds on the established system for Suppliers and DNOs, aiming to benchmark compliance, encourage positive behaviours, and support continuous improvement across the market.

Consultation Period Now Open

The consultation period runs from December to February, providing stakeholders with the opportunity to refine assessment criteria. An impact assessment will be published shortly via the REC and shared with members. Draft ratings are scheduled for release between July and August, followed by a query window for parties to review and challenge provisional ratings. Final market-wide scores will be published in September, after the query window closes. Criteria will be reviewed annually to ensure relevance and fairness.

Assessment Criteria

For MEMs, ratings will focus on:

  • Data Quality: High-quality data transfer to support market performance.
  • Compliance with CoMCoP: Timely audits and addressing all findings, not just minimum compliance.
  • Consumer Experience: Responsiveness and prompt issue resolution.

For MAMs and MOAs, criteria include:

  • CoMCoP Audit Timeliness: Delays negatively impact ratings.
  • Action Plan PATs: Issuance and progress on action plans, especially for data cleanse.
  • Maintenance of Qualification: Delays in submission are penalised.
  • Persistent Performance Issues: Escalations or repeated poor engagement reflected in ratings.
  • CME Condition Breach: Breaches affect ratings proportionally to severity.

Ratings will range from “No Material Weakness” to “Severe Weakness”, with the lowest score across criteria determining the overall rating. Discussions are ongoing to better recognise positive performance and refine terminology to avoid negative connotations.

Controls and Engagement

Key measures include:

  • Query Window: Parties notified of provisional ratings and reasons, with time to respond and provide evidence.
  • Education: Targeted webinars and published guidance on criteria and methodology.
  • Annual Review: Stakeholder input sought to ensure relevance and fairness.

Key Discussion Points

  • Consistency and Fairness: Concerns about consistent application of CoMCoP and audit processes.
  • Recognising Positive Performance: Calls for better acknowledgement of those exceeding expectations.
  • Transparency and Commercial Impact: Phased approach to visibility to balance transparency with sensitivities.
  • Continuous Improvement: Iterative process offering opportunities for feedback and refinement.

Representatives from RECCo will attend the General Meeting on 26 February 2025 to present an update and answer questions.

Ofgem Approves Urgent Changes to the Smart Energy Code: Protecting Connectivity for Thousands of Smart Meter Users

On 3 December 2025, Ofgem announced its decision to approve a critical modification to the Smart Energy Code (SEC), known as SECMP308. This change comes at a pivotal moment for the energy sector, as it addresses the growing issue of “Out of Region” Communications Hubs (CHs) installed in areas where service providers are not contractually obliged to maintain connectivity. The modification was proposed by the Data Communications Company (DCC) and granted urgent status by Ofgem, reflecting the pressing need to safeguard smart meter functionality for tens of thousands of consumers across Great Britain.

Smart meters rely on the Smart Meter Wide Area Network, which is divided into regions based on the technology used. The North region, for example, utilises Long Range Radio, while the Central and South regions depend on cellular infrastructure. The SEC requires that the correct variant of Communications Hub is installed according to the region, but in recent months, a significant number of CHs have been installed outside their permitted regions. This has led to a situation where, without intervention, connectivity for these devices would be removed from 1 January 2026.

The consequences of such a disconnection would be severe. Ofgem’s decision document highlights that around 46,000 consumers would be affected, including over 16,000 on prepayment and more than 21,000 on the Priority Services Register (PSR). Many of these individuals rely on remote top-ups and support provided by smart meters, and losing connectivity could result in disconnection, particularly during the winter months when energy needs are greatest.

To address this, SECMP308 establishes a formal mechanism for maintaining connectivity for existing Out of Region CHs. DCC will enter into contractual agreements with service providers to ensure continued service for these devices in the North region. This arrangement will remain in place until 1 June 2026, giving suppliers time to replace the affected hubs with compliant alternatives. The modification also introduces a new charging mechanism, with suppliers required to pay up to £500 per Out of Region CH in their portfolio. If the pace of replacements increases and costs exceed this cap, additional expenses will be socialised across all suppliers and network providers.

The decision to approve SECMP308 was not taken lightly. The SEC Change Board, after considering the proposal and responses to a short consultation, recommended its approval, noting that it would better facilitate the objectives of the Smart Energy Code. Ofgem agreed, concluding that the modification would ensure the efficient provision and operation of smart metering systems, enable DCC to meet its licence obligations, and support consumers in managing their energy use.

Industry stakeholders raised concerns about the fairness of the charging arrangements, particularly for suppliers who had not installed Out of Region CHs and for Distribution Network Operators who benefit from network health data provided by these hubs. Ofgem acknowledged these concerns but emphasised that the situation had arisen due to continued installations in contravention of SEC requirements. The regulator stressed the importance of suppliers acting quickly to replace Out of Region CHs and avoid unnecessary charges.

Ultimately, Ofgem’s decision prioritises the needs of vulnerable consumers and the continuity of smart meter services. By approving SECMP308, the regulator has ensured that thousands of households will retain access to essential energy services through the winter and into the new year, while giving the industry time to implement a permanent solution.

MP308 Smart Energy Code (SEC) changes | Ofgem

Change Report Published for Consultation: Clarification of SIP Qualification Requirements (R0270)

27 November 2025 – The Change Report (For Consultation) regarding the clarification of Safe Isolation Provider (SIP) Qualification Requirements has been published and is now available for review by the Metering Expert Panel.

The metering expert panel will formally consider the report at its meeting on 10 December 2025. Stakeholders are invited to submit any comments on the report by 23:59 on 5 December 2025.

Background

The Change Proposal, previously referenced as I0270 – Clarification of SIP Qualification Requirements, addresses an unintended consequence from a previous change (REC Change Proposal R0064) that inadvertently excluded Electricity Metering Operatives (EMOs) from qualifying as SIPs. Currently, REC Schedules 1, 14, and 15 state that only Qualified Meter Operator Agents (MOAs) can be SIPs. The proposal seeks to ensure that EMOs are also eligible, thereby broadening the pool of qualified SIPs and preventing potential shortages or the risk of unqualified individuals undertaking SIP works.

Timeline and Next Steps

The following REC Issue has now progressed into a REC Change Proposal:
R0207 Clarification of SIP Qualification Requirements – REC Portal
As a result of this progression, I0270 will now be referenced as R0270. All existing and future documentation can be accessed via the existing links. This Change Proposal will now proceed through the Change Proposal process in line with its Proposal Plan.

The proposal is currently at the Proposal Plan stage, with the following milestones:

  • Definition Phase: 16 September – 30 November 2025
  • Code Manager Initial Assessment: September 2025
  • Solution Development: October – November 2025
  • Legal Review: November 2025
  • Change Proposal Stage: 1 December 2025 – 10 February 2026
  • Business Case Assessment: December 2025
  • Consultation: December 2025 – January 2026
  • Solution Refinement: January – February 2026
  • Final Determination: February 2026
  • Voting: 11 February 2026
  • Appeal Window: 12 – 26 February 2026

 

REC Publishes Q&A and Slides for I0230 & I0261 Session – Responses Invited

The Retail Energy Code (REC) has published the slide deck and Q&A responses from the joint I0230 and I0261 Q&A session, held on 19 November 2025. These materials are now available to all stakeholders via the REC Portal.

Session Overview

The session, hosted by he REC Code Manager team, addressed two key REC issues impacting Meter Asset Providers (MAPs) and Meter Operator Agents (MOAs):

  • I0230 – D0303 Flow Following MHHS Design Changes:
    The “Effective from Settlement Date” (J0049) in the D0303 flow has changed from mandatory to optional, following Market-wide Half-Hourly Settlement (MHHS) design changes. This adjustment may impact MAPs’ ability to accurately invoice suppliers, as critical data may not always be available. 

  • I0261 – Addition of Export Flag in D0303 Flows:
    The rise in microgeneration has led to the creation of Export MPANs, complicating installation flows and increasing manual checks for MAPs. The proposal seeks to introduce an export flag in the D0303 flow to streamline operations and reduce errors.

Published Materials

The following documents are now available on the REC Portal:

I0230 I0261 Q&A session

Joint Information Request – How to Respond

A joint information request covering both I0230 and I0261 has been published and can be accessed from the Information Request Register on the REC Portal. 

Responses are invited by 05 December 2025.

Key Q&A Highlights

  • Accessing the EES API:
    MAPs can apply for access via the REC Portal under Organisation Management > Make an Application. Approval typically takes around three months, subject to completion of information security and data protection assessments.

  • Data Privacy:
    Portfolio extracts can exclude address information if required, and MAPs can request only the data they need. Address is an allowed data item as set out in the REC Data Access Matrix.Change Dependencies:
    The change to add Supplier Effective From Date to the IF-036 Market Message has been descoped as a REC Change, as IF-036 is owned by the Balancing and Settlement Code (BSC). Any future changes will require further coordination.

 

I0282 Return of Legacy Meters

I0282 is a Retail Energy Code (REC) change proposal focused on the challenges associated with the return of non-smart (legacy) electricity meters to Meter Asset Providers (MAPs). As the energy sector transitions to smart metering, thousands—if not millions—of legacy meters are being removed and transported across the country. This process has raised significant questions about cost, environmental impact, and operational efficiency.

Key Issues

  • Cost and Environmental Impact: The transportation and handling of legacy meters incur substantial costs and contribute to environmental concerns due to the scale of logistics involved.
  • Unclear Requirements: It is not always clear whether all MAPs require the return of old meters, leading to potential inefficiencies and unnecessary movements.
  • Recycling and Disposal: There is uncertainty around whether these meters are being recycled, disposed of responsibly, or simply stored. The net value of returning and disposing of old meters remains unclear.
  • Operational Complexity: Storage providers often struggle to identify the original MAPs, especially when company names have changed over time, complicating the process of return and disposal. 

Proposed Solution

The I0282 proposal suggests several improvements:

  • Streamlining the Process: Simplify the return and disposal process to reduce unnecessary transportation and handling.
  • Environmentally Responsible Disposal: Encourage recycling or environmentally friendly disposal of legacy meters, rather than defaulting to return.
  • Clearer Commercial Arrangements: Establish more transparent agreements between parties to clarify responsibilities and reduce costs.
  • Direct Collection by Waste Management: Where possible, allow waste management companies to collect meters directly, bypassing unnecessary steps. 

Industry and Consumer Impact

  • Industry: The proposal primarily affects Distribution Network Operators, Energy Suppliers, MAPs, and Metering Equipment Managers. It references the Consolidated Metering Code of Practice (CoMCoP), which currently requires meters to be returned to MAPs unless alternative arrangements exist.
  • Consumers: No direct impact on consumers is anticipated, but there are potential environmental benefits from improved recycling and disposal practices.

Next Steps

I0282 will be presented by the Code Manager at the next REC Change Issues Group meeting on 04 December 2025 (10:00–12:00). Stakeholders are encouraged to attend and contribute to the discussion on how best to address these challenges and implement more sustainable practices. 

For more information or to participate in the upcoming meeting, please refer to the official REC Portal or contact the Code Manager.

 

New Guidance Released: Managing NHH Meter Technical Details for Reverse Migrated Advanced Metering Points

The Retail Energy Code Company has published new guidance to support Meter Operator Agents (MOAs) and Suppliers in handling Meter Technical Details (MTDs) for Metering Points that have been reverse migrated from the Advanced Market Segment to Non-Half Hourly (NHH) arrangements.

Background

With the Market-wide Half Hourly Settlement (MHHS) migration underway, all electricity Metering Points are expected to transition to MHHS arrangements by 7 May 2027. During this period, some Metering Points initially operating in the Advanced Market Segment may be reverse migrated—particularly if the new Supplier is not MHHS Qualified. In such cases, the Metering Point can be reallocated to the NHH market, requiring the appointed MOA to provide NHH MTDs, even though only Half Hourly (HH) MTDs may have been received as part of the migration process. 

The Reverse Migration Scenario

  • Reverse Migration occurs when a Metering Point, previously operating under MHHS Advanced arrangements, is moved back to legacy NHH arrangements.
  • The Gaining MOA receives the D0268 ‘Advanced Meter Technical Details’ from the Losing MOA.
  • If the new Supplier chooses to operate the Metering Point under NHH (Measurement Class A), the MOA must convert the D0268 into the appropriate NHH market messages:
    • D0149 ‘Notification of Mapping Details’
    • D0150 ‘Traditional Meter Technical Details’
    • D0313 ‘Auxiliary Meter Technical Details’

The Supplier is responsible for informing the Gaining MOA that NHH MTDs are required. Communication methods should be agreed bilaterally, with the D0142 message recommended for requesting changes to the metering system. 

Key Guidance for MOAs

  • D0149 Creation: Mapping details are not included in the D0268. The incoming NHH MOA should interrogate the Advanced Meter to determine or update the setup. If this is not possible, assume a single rate (SSC 0393) with a single register (TPR = 00001).
  • D0150 and D0313 Creation: Most data items can be directly translated from the D0268, but SSC and register details should align with the D0149.

Important Considerations

  • Suppliers should carefully consider the risks of converting Advanced Segment Metering Points back to NHH, especially the accuracy of MTD conversion and the need to migrate these sites back to the Advanced MHHS segment before the next milestone.
  • Reverse migration of Advanced Metering Points is expected to be rare, as most will not migrate to MHHS until April 2026 or later. 

Further Information

New guidance is available on the REC Portal, Population of NHH MTDs when Reverse Migrated from Advanced, to support MOAs and Suppliers in managing this scenario. For more details, visit www.recportal.co.uk or contact enquiries@recmanager.co.uk.

NOW PUBLISHED: IGEM/G/1 Edition 3

The Institution of Gas Engineers & Managers (IGEM) has released IGEM/G/1 Edition 3 – Defining the boundaries between the network, primary meter installation and installation pipework. This latest edition supersedes the 1st, 2nd, and 3rd Impressions and Edition 2 (Communication 1765) of IGEM/G/1.

Download now from the https://www.igem.org.uk.

What’s New?

Previously known as “Defining the end of the network”, this updated technical standard provides a clear framework for the arrangement of:

  • Gas distribution mains
  • Services
  • Primary meter installations
  • Installation pipework

Key Features of IGEM/G/1 Edition 3

  • Clear definitions for boundaries between gas networks, primary meter installations (including any associated meter regulator), and installation pipework.
  • Illustrations of recommended arrangements that reflect current industry practice and simplify future designs, ensuring a safe and secure gas supply.
  • Examples of legacy arrangements that are no longer recommended due to design or layout concerns.
  • Identification of boundaries and interfaces to support accurate information exchange between organisations and individuals with safety responsibilities.

Defining these boundaries and interfaces is critical for maintaining a safe and secure gas supply to premises. It ensures clarity and consistency across the industry, enabling effective collaboration and compliance.

IGEM/G/1 Edition 3 – Defining the boundaries between the Network, primary meter installation and installation pipework | The Institution of Gas Engineers and Managers (IGEM)

New Feature: Filterable Spreadsheet Introduced in CoMCoP Version 3.1

The Consolidated Metering Code of Practice (CoMCoP) sets out the technical and operational standards for metering across the energy industry. It ensures consistency, compliance, and accuracy in metering processes, supporting reliable data for settlement and billing.

The REC code manger has released the latest Consolidated Metering Code of Practice (CoMCoP) Version 3.1, which introduces a significant enhancement for users: a filterable spreadsheet designed to make navigation and data analysis easier than ever.

As part of this update, both the code document and the filterable Excel version of CoMCoP v3.1 are now available within the Operational Documents section of the REC Portal. This improvement aims to streamline access to key information and support operational efficiency across the industry.

Where to Find the Documents

You can access the latest resources through the following sections on the REC Portal:

For reference, previous versions of CoMCoP remain available in the Digital section of the REC Portal under:

  • Consolidated Metering Code of Practice (CoMCoP)

The filterable spreadsheet is designed to help users quickly locate relevant sections, apply custom views, and simplify compliance checks.

 

Code Manager Hosts Q&A on MAP Issues Under MHHS Programme

The Code Manager convened a Q&A session on 19 November to address two significant Retail Energy Code (REC) issues impacting Meter Asset Providers (MAPs) and potentially Meter Operator Agents (MOAs) as part of the Market-wide Half-Hourly Settlement (MHHS) programme. These issues have raised concerns across the industry due to their implications for billing accuracy, operational efficiency, and compliance.

Key Issues Discussed

  • I0230 – J0049 Field Optionality
    The “Effective from Settlement Date” (J0049) within the D0303 flow has changed from mandatory to optional following MHHS design changes. This adjustment, while aligned with programme requirements, introduces a risk that MAPs may not receive critical data needed for accurate billing and meter-to-MPAN association. Without this information, MAPs could face challenges in determining which electricity supplier to invoice.

  • I0261 – Export MPAN Confusion
    The growing adoption of microgeneration at domestic sites has led to the creation of Export MPANs, complicating installation flows. MAPs must now manually verify whether a D0303 flow is corrective or ignorable, increasing workload and the potential for errors. This issue is expected to escalate as more households adopt renewable technologies.

Proposed Temporary Solutions

Due to dependencies on MHHS, immediate resolution is not feasible. The Code Manager outlined four temporary solutions leveraging the Electricity Enquiry Service (EES):

  1. EES API Access for MAPs

    • Pros: Flexible, already available, addresses both issues without REC change.
    • Cons: High query volumes could impact API stability and performance.
  2. Regular Portfolio Extracts from EES

    • Pros: No API impact, uniform delivery, supports invoicing.
    • Cons: Monthly frequency only, requires development and cost assessment.
  3. Portfolio Extracts for MHHS Metering Points Only

    • Pros: No API impact, suitable for I0230.
    • Cons: Does not resolve I0261, monthly frequency, development needed.
  4. Update D0303 to Add Export Flag

    • Pros: Provides an enduring fix for I0261.
    • Cons: Must be combined with another solution for I0230, may require future updates.

Highlights from the Q&A

  • Access to EES API: MAPs can apply via the REC Portal under Organisation Management. Approval typically takes around three months, subject to completion of information security and GDPR compliance checks.
  • GDPR and Data Protection: Concerns were raised about data privacy and API performance. The Code Manager confirmed that EES adheres to GDPR standards similar to ECOES, and tailored risk assessments are required due to differences in data scope and usage.
  • Industry Impact: Attendees emphasised the need for enduring solutions and further engagement, noting that MHHS changes clearly affect MAP operations despite initial assumptions to the contrary.

Next Steps

  • The Q&A outcomes will be published on the REC Portal by 26 November 2025.
  • The Information Request remains open until 23:59 on 5 December 2025.
  • Following this, the Code Manager will review responses and consult with issue proposers to determine the most viable path forward.

REC code manager has also produced podcast episode is regarding these changes. In this episode Caroline Freimuller explores how I0230  and I0261 are progressing through the REC Change Process, and how REC Parties can engage with the Code Manager as part of a collaborative solution development approach for these Issues. https://lnkd.in/ehGmHXKb

This session underscores the complexity of implementing MHHS changes and the importance of collaborative problem-solving across the energy sector. Stakeholders are encouraged to provide feedback before the consultation closes to ensure solutions meet operational and compliance needs.

 

Supplier Seat Vacancy on REC Metering Expert Panel – Nominations Open

The REC Metering Expert Panel (RECMEP), a key sub-committee under the Retail Energy Code (REC), is inviting nominations to fill a recently vacated Supplier seat.

RECMEP plays a vital role in shaping metering arrangements across the energy industry. Its responsibilities include:

  • Reviewing and voting on metering-related change proposals
  • Maintaining Category 3 operational products
  • Addressing industry-wide metering issues

With the Supplier seat now vacant, the Code Manager has issued a call for nominations. This is an opportunity for suppliers to actively contribute to the governance and development of metering standards that impact the entire market.