Energy Networks Association (ENA) has expanded the capabilities of its Connect Direct platform, enabling installers to submit low carbon technology (LCT) applications for electric boilers, air conditioning units and plug-in solar devices. These additions build on the platform’s existing support for EV chargepoints, solar PV installations and heat pumps, further streamlining the connection application process for a wider range of technologies.
The enhancement supports the continued electrification of heat and transport, providing installers with a more efficient route for obtaining network approvals and reducing administrative burdens. With auto-approval rates reportedly reaching up to 40% for eligible applications, the platform is helping to accelerate the deployment of low carbon technologies while improving customer experience.
A further improvement allows installers to access more detailed information on applications that have been escalated for network assessment. This increased transparency should help installers better manage customer expectations by providing greater clarity on application status and next steps.
For the metering sector, the ongoing growth of LCT installations is expected to increase the importance of accurate metering, network visibility and data management as electricity demand patterns evolve. The continued development of digital connection processes such as Connect Direct will support industry efforts to deliver a more efficient and customer-focused transition to a low-carbon energy system.