Electricity Cut Out Glossary

REC hosts the electricity cut out glossary document within the REC metering hub. This document provides a guide to operators on the types of Distribution Business equipment that may be encountered as part of their work.

The document, can be downloaded via the following link:

Electricity Cut Out Glossary Document

If any AMO members have issues following the link, they may need to be given access to the Metering Hub.  They should contact the REC service desk enquiries@recmanager.co.uk or via their REC Operational Account Manager to request access.

For Information – R0182 – Levelisation Reconciliation Update Webinar

On 22 June 2024, work was undertaken to migrate GES to a newer, more efficient, and robust platform. Despite rigorous testing and enhanced monitoring, issues were identified with a small number of data items. Consequently, it was reverted to the existing platform for both the portal and the supply point switching API services on 25 June to ensure the quality of service for all GES users.

Following a detailed analysis of the issues experienced between 22 June 2024 and 25 June 2024, the decision to revert to the existing platform minimised user impact, with only approximately 1.8 out of every 10,000 individual data items affected. Each request via the portal or API typically involves multiple data items and considering the lower traffic volumes on the GES portal during this period, almost all customers were unaffected, and those who were impacted experienced minimal disruption.

Although the likelihood of validation or processing errors is very low, if you encounter any issues with activities that occurred between 22 June 2024 and 25 June 2024, please contact REC by raising a ticket via the portal.

With the analysis now complete, REC will focus on resolving the identified issues and planning the reimplementation. We will provide further updates in the coming weeks.

Access GES here.

For Information – Upcoming REC Meetings

Keep up to date with REC meetings and events with these dates for your diary:

  • 16 July 2024 – REC Change Panel
  • 18 July 2024 – RECCo’s Countdown to MHHS Webinar
  • 25 July 2024 – R0182 – Levelisation Reconciliation Update Webinar
  • 30 July 2024 – Performance Assurance Board
  • 31 July 2024 – Technical Expert Panel
  • 01 August 2024 – REC Change Issues Group
  • 08 August 2024 – August 2024 REC Release Drop-in Session
  • 09 August 2024 – REC Issues Group
  • 14 August 2024 – Metering Expert Panel

For Information – Notice of Implementation

On 02 July 2024, the REC Change Panel voted to approve the following Final Change Reports:

RECCo’s Enquiry Services Stakeholder Advisory Group

RECCo is looking for industry stakeholders to join their new Stakeholder Advisory Group (SAG) as they evolve the Enquiry Services who can offer guidance, diverse perspectives, and insights from experienced service users throughout the lifecycle project.

The Enquiry Services are essential tools that enable the retail energy market to operate efficiently which include:

  • The Electricity Enquiry Service
  • The Gas Enquiry Service
  • The Secure Data Exchange Portal and;
  • The Green Deal Central Charge Database

Please note that nominations will close on 12 July 2024. Submit your nomination here and find out more on the RECCo website.