The Department for Energy Security and Net Zero (DESNZ) has launched a consultation on proposed amendments to the Network Evolution Transition and Migration Approach Document (NETMAD) concerning the reimbursement arrangements for Communications Hub (CH) only replacement visits. The proposed changes focus on improving the end-to-end reporting and reimbursement process administered by the Data Communications Company (DCC) for qualifying CH replacement activities. [A key proposal is to strengthen transparency around reimbursement payments by requiring the DCC to report the number of reimbursement payments it expects to make to lead Energy Suppliers. This is intended to improve visibility of forthcoming reimbursement obligations, support financial planning, and enhance oversight of the programme as the smart metering communications infrastructure transitions from legacy 2G/3G technology to 4G solutions.
For AMO members, the consultation is particularly relevant as it affects the governance and administration of Communications Hub replacement activity and the associated reimbursement framework. While the proposals do not alter the underlying reimbursement methodology, they seek to improve reporting accuracy, forecasting, and accountability within the process. Enhanced reporting may also provide stakeholders with greater confidence that replacement activity volumes and reimbursement payments are being effectively monitored and managed.
The consultation forms part of the wider smart metering migration programme supporting the replacement of legacy communications technology and ensuring continued smart meter connectivity across Great Britain. Responses are invited until 2 October 2026.
The proposals are primarily administrative and reporting-focused, but they support more effective management of the large-scale Communications Hub replacement programme. Improved reporting and reimbursement governance should help maintain confidence in the delivery framework for ongoing smart metering communications upgrades.